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Major areas to be covered:
M-1: Anatomy of Performance Management
M-2: KPI Chemistry
M-3: KPI Culture
M-4: Result Chain Analysis
M-5: Types of KPI
M-6: Methods for KPI designing
M-7: KPI Documentation & Data Collection
M-8: Role Profiling & Goal Setting
M-9: KPI Measurement & Analytics
M-10: KPI Automaton & Dash Board Designing
M-11: KPI for Business Performance Analysis
M-12: KPI Project Implementation
Details:
Introduction:
Business is challenging, especially during difficult economic times. It is also extremely competitive and our customers are becoming increasingly discerning. As a result business leaders and senior executives are all looking to improve performance, minimize errors and seek out new and novel ways to gain the edge over their competition. KPIs – when properly understood and used effectively provide a powerful tool in achieving just that.
KPIs are a ubiquitous in modern business. They are everywhere – common almost. And yet businesses that are using KPIs correctly and effectively are not common. Knowing about KPIs and understanding their relevance is of course important and we’ll explore these essential topics in this workshop. But, when push comes to shove KPIs are only really useful if you identify the right ones to measure for your business and only measure those ones. They will only deliver mission critical data if you then use the KPIs and analyze what they tell you on a regular basis to inform and illuminate your decision making.
This workshop is therefore specifically designed to ensure that you design, implement and use KPIs correctly for the maximum impact with the minimum fuss. When used properly KPIs can become the compass that can guide you through even the choppiest of corporate waters leading your business to even greater success and prosperity.
Objective/ Benefit: After completion of this course participants will be able to:
- Understand the concept and practices of KPI
- Design and Measure KPI
- Align KPI in every level
- Implement KPI Project in the organization
- Drive Business Performance through KPI based PMS
Competency Framework: There are Seven Areas of Excellence (AoE) for KPI Specialist. This course has been designed based on these seven Areas of Excellence:
- AoE-1: Business Competency
- AoE-2: Process Competency
- AoE-3: Result Chain Analysis Competency
- AoE-4: KPI Technical Competency
- AoE-5: Role Profiling Competency
- AoE-6: Goal Setting Competency
- AoE-7: Project Management Competency
Course Descriptions:
M-1: Anatomy of Performance Management
M-2: KPI Chemistry
M-3: KPI Culture
M-4: Result Chain Analysis
M-5: Types of KPI
M-6: Methods for KPI designing
M-7: KPI Documentation & Data Collection
M-8: Role Profiling & Goal Setting
M-9: KPI Measurement & Analytics
M-10: KPI Automaton & Dash Board Designing
M-11: KPI for Business Performance Analysis
M-12: KPI Project Implementation
Assessment Areas:
- Clarity about Concept: Clear understanding about PMS & KPI
- Understanding Method/ Process: Different method and process of KPI designing, implementation, monitoring, measurement & analysis
- Capability to implement the learning: Capacity to launch KPI project in the organization independently
- Capability to transfer the learning: To make other people understand about KPI and its impact and implementation
- Capability to analyze the challenges & overcome those: Analyze and overcome the challenges for implementing KPI in the organization
Pre course Activity:
- Self Assessment
- Self study of article and materials to clear the concept
Course Activity:
Duration: 4 Months
Total Qualification Time [TQT]: 120 hours
Method: Fully Online based activity, exercise, case analysis, assessment etc.
Post Course Activity: Online based Assignment, Awareness Presentation, Application Action Plan
Assessment Method:
- Post Course Examination
- Post Course Assignment & Presentation
